Last Updated: 5th November 2024
Thank you for using Track with Circles (“we,” “us,” or “our”). We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information. By using our website and services, you agree to the terms of this policy.
1. Information We Collect
- Personal Information: When you sign up for or use our services, we may collect personal information such as your name, email address, and phone number.
- Device Information: We may collect details about the device you use to access our services, including IP address, browser type, and operating system.
- Usage Data: We collect information on how you interact with our website and app to improve user experience and enhance service performance.
2. How We Use Your Information
- To Provide Services: Your information is primarily used to offer real-time location tracking and related features.
- Communication: We may use your contact details to send updates, respond to support requests, and communicate important information regarding our services.
- Improvement and Personalization: We analyze usage data to improve our services and customize the user experience.
- Safety and Security: Your data is used to maintain the safety and security of our services, detecting and preventing any potential fraud or misuse.
3. Sharing Your Information: We do not sell, share, or give your personal information to third parties. Your data remains confidential and is only used to facilitate the services we provide.
4. Data Security: We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. While we strive to ensure your data’s security, please understand that no method of transmission over the internet or electronic storage is 100% secure.
5. Location Data: We do not save your location data. Real-time location tracking is used solely for providing the service and is not stored on our servers.
6. Background Location Tracking
We request access to background location tracking to ensure the safety and well-being of users who are part of specific Circles. Background location tracking is only active when users connect with trusted Circles, such as family and friends, and provide explicit permission. This feature enables loved ones to stay connected and reach out for assistance if needed, helping families, friends, and teams to stay informed and offer support during critical moments. Rest assured, this data is only accessible to authorized Circle members and is never stored on our servers.
6. Your Rights: You have rights regarding your personal data, including:
Access: You can request a copy of your personal data we hold.
Correction: You have the right to request the correction of inaccurate information.
Deletion: You can request the deletion of your personal data, subject to legal obligations.
Objection: You may object to the processing of your data under certain conditions.
To exercise any of these rights, please contact us at support@trackwithcircles.com.
7. Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage users to review the privacy policies of any third-party sites they visit.
9. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.
10. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@trackwithcircles.com or app@trackwithcircles.com.